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Informatics in school

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Chatbots and features of their use in education

https://doi.org/10.32517/2221-1993-2020-19-10-45-53

Abstract

It's the fact that for decades there has been a search for a system that can imitate human mentors and automate some of their tasks. In the 1980s, intellectual tutoring systems appeared. These are systems that include artificial intelligence and support the student's learning process by offering him expert guidance. However, these are systems that are limited to certain areas of knowledge. Unlike intelligent learning systems, chatbots focus on conversation. Their goal is to achieve interaction in the same patterns as in humans. To maintain conversation, these bots must be able to analyze the environment and offer solutions to problems, interpret emotions of the interlocutor and act accordingly, and also help in learning process. The practical significance of the research presented in the article is that it analyzes the basics of chatbot technology, based on educational needs. Assessment of readiness of chatbot technology for operation at a given moment of time and with modern technological development is given.

About the Authors

O. E. Kadeeva
Far Eastern Federal University
Russian Federation
Ussuriisk


V. N. Syritsyna
Far Eastern Federal University
Russian Federation
Ussuriisk


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Review

For citations:


Kadeeva O.E., Syritsyna V.N. Chatbots and features of their use in education. Informatics in school. 2020;(10):45-53. (In Russ.) https://doi.org/10.32517/2221-1993-2020-19-10-45-53

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ISSN 2221-1993 (Print)